Legal Notice

1 - Corporate identity

RADERMECKER SRL

4A avenue de la SIDEHO

7780 Comines (B)

BCE NO.: 0649.971.462

VAT : BE0649.971.462

Tel: 0032.56.58.88.13

Email : contact@radermecker.com

2 - General conditions of use of the site and services offered

Use of the www.radermecker.com website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, and users of the www.radermecker.com website are therefore advised to consult them regularly.

This site is normally accessible to users at all times. However, RADERMECKER SRL may decide to interrupt the site for technical maintenance purposes, in which case it will endeavour to inform users of the dates and times of the intervention in advance.

The legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take cognizance of them.

3 - Description of services provided

The purpose of the www.radermecker.com website is to provide information about all the company's activities.

RADERMECKER SRL endeavors to provide as accurate information as possible on the www.radermecker.com website. However, RADERMECKER SRL cannot be held responsible for any omissions, inaccuracies or failure to update information, whether caused by RADERMECKER SRL or by third-party partners supplying such information.

All information on the www.radermecker.com website is given for guidance only, and is subject to change. Furthermore, the information on the www.radermecker.com website is not exhaustive. It is subject to modifications having been made since it was put online.

4 - Contractual limitations on technical data

The website cannot be held responsible for any material damage arising from use of the site. In addition, the user of the site undertakes to access the site free of viruses.

5 - Intellectual property and counterfeiting

RADERMECKER SRL is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logos, icons, sounds and software.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of RADERMECKER SRL.

Any unauthorized use of the site or of any of the elements it contains will be considered as counterfeiting and will be prosecuted in accordance with the law.

6 - Limitation of liability

RADERMECKER SRL cannot be held responsible for any direct or indirect damage caused to the user's equipment when accessing the www.radermecker.com website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

RADERMECKER SRL cannot be held responsible for indirect damage (such as loss of business or loss of opportunity) resulting from the use of the www.radermecker.com website.

Interactive areas (possibility to ask questions in the contact area) are available to users. RADERMECKER SRL reserves the right to delete, without prior notice, any content posted in this area which contravenes the legislation applicable in Belgium, in particular provisions relating to data protection. Where applicable, RADERMECKER SRL also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

7 - Personal data management

In Belgium, personal data is notably protected by the law of July 30, 2018 implementing the RGPD.

When using the www.radermecker.com website, the following information may be collected: the URL of the links through which the user has accessed the www.radermecker.com website, the user's access provider, the user's Internet protocol (IP) address.

In any case, RADERMECKER SRL only collects personal information relating to the user for the purpose of certain services offered by the www.radermecker.com website. Users supply this information with full knowledge of the facts, particularly when they enter it themselves. Users of the www.radermecker.com website are then informed whether or not they are required to supply this information.

In accordance with legal provisions, all users have the right to access, rectify and oppose any personal data concerning them, by making a written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the reply should be sent.

No personal information concerning the user of the www.radermecker.com website is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the purchase of RADERMECKER SRL and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the www.radermecker.com site.

8 - Hyperlinks and cookies

The www.radermecker.com site contains a number of hyperlinks to other sites, set up with the authorization of RADERMECKER SRL. However, RADERMECKER SRL is not in a position to check the content of sites visited in this way, and consequently assumes no liability in this respect.

Browsing the www.radermecker.com website may result in the installation of cookie(s) on the user's computer. A cookie is a small file which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent browsing of the site, and is also used to measure visitor numbers.

Refusal to install a cookie may make it impossible to access certain services. Users may, however, configure their computers as follows to refuse the installation of cookies:

Internet Explorer: Tools tab (cog-shaped icon at top right) / Internet options. Click on Confidentiality and choose Block all cookies. Confirm with Ok.

Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Retention Rules to: use custom settings for history. Finally, uncheck it to disable cookies.

On Safari: Click on the menu icon (symbolized by a cog) in the top right-hand corner of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on Content settings. In the "Cookies" section, you can block cookies.

Under Chrome: Click on the menu icon (symbolized by three horizontal lines) in the top right-hand corner of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on preferences. In the "Privacy" tab, you can block cookies.

9 - Applicable law and jurisdiction

Any dispute relating to the use of the www.radermecker.com website is subject to Belgian law.

10 - Handling complaints

Complaints concerning the performance of the contract and/or the items supplied must be complete, clear and submitted within a reasonable time to RADERMECKER SRL.

Complaints submitted will be dealt with as soon as possible.

In the event of a dispute, the buyer can seek advice or lodge a complaint with the ECC (European Consumer Centre).

Within the framework of the out-of-court settlement of disputes, the Consumer Mediation Service of the FPS Economy is competent to receive any request for out-of-court settlement of consumer disputes (contact via the following link: http: //www.mediationconsommateur.be/fr).

In the event of a cross-border dispute, you can also use the European Union's Online Dispute Resolution (ODR) platform via the link: http: //ec.europa.eu/odr