Once your order has been confirmed, you will receive a confirmation email with the details of your order. Your order will be dispatched within 5 working days.

When your order leaves our tannery, you will be notified by a second email. This will contain a link to your order tracking system, with an automatic connection to your personal login and password.

Delivery is made to the address indicated when placing your order;

You can check the status of your parcel :

• Track & Trace general on the DPD website
• The myDPD application to check package status, track deliveries and change delivery location or time.

.

All deliveries are made by our service provider DPD. We use the DPD Predict service which allows you to know the delivery day proposed by DPD, and if it does not suit you, you can change it. You must sign for your parcel.

If you are absent on the day of delivery, the parcel will be presented a second time.

We are able to deliver to the following countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Delivery times depend on the destination (the times indicated below are provided by DPD, are indicative and do not engage the responsibility of our store):  

Delivery is free of charge for all orders of €150 or more including VAT.

For orders of less than €150 including VAT, delivery costs are calculated according to the destination of the parcel(s) (prices shown are in euros including VAT). 

Our team takes the utmost care when packing our parcels, using the most appropriate materials (double- or triple-flute cardboard, etc.). Leather is carefully wrapped and protected in corrugated cardboard. The leathers are then beautifully wrapped in kraft paper in the RADERMECKER® image.